FAQ
Can I checkout without a Paypal account?
Yes.What is the production time for the different products?
After your payment is verified, it takes up to 24 hours to process your order and start production (printing your custom made product). Production time varies between products, and may take 1-4 business days.
You may find more accurate information regarding production time, in each product page description.
When will my order ship?
Once your product is ready to ship, it should take 2-5 business days to ship around the US.
Will I have to pay international taxes & duties?
If you're ordering from outside the USA - local taxes & custom charges may apply, according to local tax laws and the sum of purchase. We highly recommend that you research those taxes prior to purchase.
How much is the shipping cost?
On all US orders $85 and above - we will provide with free shipping.
Do you offer bulk discounts?
I've ordered two or more items, but only received one, why?
info@holymolydesigns.com
I need to change something on my order. How can I do that?
If you need to change or cancel your order, please contact us immediately. Once our warehouse has processed your order, we will be unable to make any changes.
Will the colors of the product look like the colors on your website?
My order status says "Unfulfilled". What does that mean?
"Unfulfilled" just means that we successfully received your order! Once your order is shipped, you'll receive a tracking number and your order status will change to "Fulfilled."
Why was my order canceled?
If your order was unexpectedly cancelled, chances are that our fraud filter marked your order as fraudulent. If you are certain that that is not true, please order again with a Paypal account. If you do not have Paypal, you can easily sign up at www.Paypal.com